Most of the users are unaware of the actual of a Web Host.It is a common understanding that a Web Hosting service provider is the one who offers their servers or space of the server to host your websites.But,as a matter of fact,there are many more responsibilities that they need to play.
Basically it is the responsibility of the web host to keep your website up and running smoothly over the World Wide Web.There are various factors that a hosting provider is responsible of to keep the site function smoothly.
To name a few, below are few basic responsibilities that a Web Hosting provider should keep in mind when offering services to customers.
A) Server Monitoring service: Usually, server monitoring service is offered by web hosts with Managed Web Hosting packages.It is the responsibility of the host to monitor the servers on which your website is hosted.With managed web hosting packages you are freed from the time consuming server monitoring tasks, hence you can concentrate on the other aspects of your business.The staff of the web hosting provider takes care of various tasks such as scanning event logs, tracing the problems and rectifying them if any.Server monitoring is a service that needs to be done round the clock,hence it is suggested to host your website/s with a web host that is operational 24×7.
B) Installation of Software/s: It is the responsibility of the web host to provide the software platform or applications that are required by your website.Inaddition to that, they are responsible for the messy task of its installation,its testing and deployment of the software for you.
C) Software Upgradations: A Managed Web Hosting service provider takes care of upgrading the softwares with latest patches and updates. A professional web hosting provider would not wait for their clients to ask for upgrading the softwares used on the servers.
D) Hardware Upgrades: The Web Host should be capable of providing flexible upgrades or downgrades to your existing web hosting packages.It may happen that you start getting loads of sudden traffic to your website/s and your server starts falling short of resources,then it is necessary to upgrade to a higher server. Upgrading the plan should be fairly simple, you can contact your web host and ask them to upgrade to a higher package.
F) Hardware Maintenance: Unless you have signed up for unmanaged colocation services with the hosting provider, you are not required to bother about the maintenance of the server hardware.The managed web hosting provider is solely responsible of fixing or replacing the faulty server hardware.
G) Data Back-ups: The provider should automatically take back ups of the website data stored on their server or alternatively should offer Back up plans.You can choose any of the suitable back up plans for your back ups.When choosing a web hosting service provider, make sure that the backup servers are located at a different DC than the one where your website is hosted.
H) Hardware Security: It is the sole responsibility of the web hosting provider to make sure that the hardware equipments have adequate protection.
We at Host.co.in strive hard to serve our customers, keeping our responsibilities in mind.We are well aware of the responsibilities as Web Hosting service providers, hence we have a good reason for our customers to choose our services.