OSTicket - Access Denied Error.

[Prafulla]

The problem is that when a user make a ticket, when he wants to see his ticket progress.. appears the following message: Access Denied.

Solution :

try this

Open viewticket.php

Replace:-

Code:$client_permis = ($_SESSION[user][type] == "client" and $ticket_row[email] == $_SESSION[user][id]);


with:-

Code:$client_permis = ($_SESSION[user][type] == "client" and $ticket_row[email] == $_SESSION[pass][id]);


Regards,
Prafulla